Shipping, Delivery & Returns Policy

• ◆ In-Stock Sacred Items: Dispatched from our studio within 24–48 hours of order placement.
• ◆ Made-to-Order & Custom Pieces: Hand-tailored with devotion within 3–5 business days prior to dispatch.
• ◆ Domestic Delivery (India): Delivered within 3–6 business days via trusted logistics partners across India.
• ◆ Overseas & NRI Requests: For international or bulk NRI orders outside India, please contact our studio directly via WhatsApp or email (support@svarira.in) for custom dispatch arrangements.

• ◆ Free Express Delivery Across India: Complimentary shipping on all domestic orders over ₹999.
• ◆ Standard Domestic Fee: Nominal flat rate of ₹79 for orders under ₹999.
• ◆ GST Included: All prices and shipping charges are inclusive of GST—no extra taxes added at checkout.
• ◆ Transparent Pricing: What you see is what you pay, with clear upfront pricing and no hidden fees.

We treat every order with sacred care. All vastras, crowns, and shringar accessories are safely wrapped in protective bubble wrap and secure outer packaging.

This ensures that delicate embroidery, kundan stones, and zari threads remain protected and undamaged during transit.

• ◆ Sacred Devotional Standard: Because our vastras, crowns, and shringar accessories are handcrafted sacred devotional items for deity worship, we do not accept returns or exchanges for change of mind or size preferences.
• ◆ Return & Refund for Damaged Items: As many of our creations are unique and custom pieces, exact replacements are not available. In the rare event that a product arrives in a damaged or defective condition, we offer a return and refund.
• ◆ Delivery Fees Non-Refundable: In case of a refund, original shipping and delivery charges are non-refundable. Additionally, the return delivery fee for sending the item back to our studio will be borne by the customer.
• ◆ Reporting Protocol & Unboxing Video: Please contact us within 48 hours of delivery with a clear, uninterrupted unboxing video (showing outer package seal opening and product inspection) via email (support@svarira.in) to initiate a return and refund.